Professional Summary
Results-driven Presales and Sales Enablement Leader with 20+ years of experience orchestrating large deal pursuits, bid management, and GTM strategy across BFSI, Telecom, Digital Commerce, Media, and Technology Services. Proven expertise in building and scaling global presales teams, driving AI-led transformation, and consistently delivering win ratios above 40% on multi-million-dollar pursuits. Expert in stakeholder collaboration, executive storytelling, pricing strategy, and building enterprise knowledge management repositories.
Core Competencies
Presales Leadership
Large Deal Pursuits
Bid Management
Sales Enablement
Deal Governance
GTM Strategy
RFP / RFI / RFQ
Pricing Strategy
Solutioning
Stakeholder Mgmt
Executive Presentations
Cross-sell / Upsell
AI-led Automation
Digital Transformation
Cloud & Data Modernisation
Knowledge Management
BFSI Domain
Account Management
Professional Experience
- Led a 22-member global presales team across bid management, technical architecture, and project management spanning multiple geographies.
- Partnered with CEO, CSO, CMO, and CDO on GTM strategy, regional expansion, pricing strategy, and new client acquisition.
- Secured 4 major deal wins, driving a 33% revenue growth during tenure through customer negotiations.
- Implemented GenAI-based RFP automation and centralized knowledge repositories, reducing proposal turnaround time by 37% (8 days → 5 days).
- Established the global presales function and standardized opportunity lifecycles from scratch in under 4 months.
- Engineered a high-yield lead conversion model, onboarding 3 new digital commerce logos within 3 months.
- Grew account revenue by 8% through CxO discussions and drove underperforming projects to profitability.
- Architected structured knowledge assets, reducing proposal turnaround time by 25%.
- Large-deal pursuit leader and SPOC for banking and insurance RFX submissions exceeding $100M+, supporting over $500M+ in annual pipeline coverage.
- Won 12+ new logos with a consistent 40%+ win ratio over an 8-year tenure; earned top review ratings ("4" in 8 of 11 cycles).
- Partnered with sales executives to structure win themes, risk positioning, and commercial pricing models.
- Built an enterprise-wide knowledge management system on Microsoft 365, adopted globally across Sales, Marketing, and Practices.
- Set up the Mobility Business Unit presales function, managing mobility and CMS solutions across UK, APAC, and EMEA.
- Improved lead conversion rates from 12% to 22% and reduced proposal response times by 45%.
- Spearheaded expansion into Travel and Media verticals, contributing 15% top-line revenue growth.
- Managed GTM strategy and RFP solutioning, driving a 15% QoQ revenue increase and global expansion.
- Managed 3 accounts; secured landmark deals with Star, ESPN, EPL, and UTV.
- Supported solution design for Telecom and Customer Service verticals, winning 6 high-value deals ($10M+) in a single quarter.
- Achieved exceptional performance ratings, improving client satisfaction by 23% for a marquee account.
Technical & Domain Expertise
Cloud & CRM Platforms
AWS, Microsoft Azure (AZ-900), Salesforce, Oracle, Siebel
Methodologies & Delivery
Agile, Scrum, Kanban, Waterfall, Iterative Solutions
Modern Technology Domains
GenAI, RPA, Blockchain, DevSecOps, Enterprise M365 Ecosystem
Core Industry Domains
BFSI (Banking/Insurance), Telecom, Digital Commerce, Media & Entertainment
Education
PGDBM – Marketing & Systems
Goa Institute of Management | 2005 – 2007
B.E. Mechanical Engineering
HKBK College of Engineering | 1999 – 2003
Certifications
ITIL V3 Foundation
Shipley - Bid to Win
Leadership with AI (ISB)
AWS & Azure (AZ-900)
RPA & DevSecOps
Dale Carnegie Service
Early Career History
Senior Technical Support Representative
First Indian Corporation · 2004 – 2005
Technical Support Executive
CLi3L e-Services Ltd · 2003 – 2004
Business Development Executive
R.K Steel Traders · 2001 – 2003